Customer must provide the kit for this service.

Choose this service for Professional installation of the Retro GEM kit in your SONY PS2 Console. This kit must be provided by the customer for this installation service. For more information and/or to purchase the PS2 Retro GEM Kit head to PixelFX’s Website Here.

Compatibility:

 Fat Models

• GH-019 (SCPH-3900X) *Requires RePS2 PSU or SCPH-5000X + SCPH-5000X Metal Shield).
• GH-022 (SCPH-3900X) *Requires RePS2 PSU or SCPH-5000X + SCPH-5000X Metal Shield).
• GH-023 (SCPH-5000X)
• GH-026 (SCPH-5000X)

 Slim Models

All slim motherboards found in 700XX to 7700X are supported.

• GH-032 (SCPH-7000X)
• GH-035 (SCPH-7000X)
• GH-036 (SCPH-7500X)
• GH-037 (SCPH-7500X)
• GH-040 (SCPH-7500X)
• GH-041 (SCPH-7700X)
• GH-051 (SCPH-7700X)
• GH-052 (SCPH-7700X)

Fat models mount in the toslink location.

Slim models require case cut unless it has the 56K Modem.

For more information on the PixelFX Retro Gem Kits compatibility please view their page here. 

We provided all parts/components for this service.

Experience the ultimate in console care with Dragon's Hoard Gaming's Full Service option. Our Full Service goes beyond the basics, providing a comprehensive refurbishing process to ensure your console performs at its best for years to come.

 Full Service Includes:

• Complete Teardown: Your console will undergo a thorough disassembly, allowing us to inspect every component and address any issues.

• Ultrasonic Cleaning: Both the console shell and motherboard will be meticulously cleaned using state-of-the-art ultrasonic technology, preserving original stickers and ensuring optimal performance.

• Capacitor Replacement: We'll replace old capacitors with brand new, high-quality ones sourced from Console5.com, ensuring reliable power delivery and preventing future issues.

• Switch/Button Maintenance: Power and reset switches/buttons will be cleaned and treated with DeoxIt for smooth operation.

• Optical Drive Maintenance: Optical drives will be cleaned and relubed to improve disk readability, with options for laser replacement if necessary.

• Resoldering: All high-stress mechanical connections, including controller ports, memory card slots, and power/A/V ports, will be resoldered for enhanced durability.

• Thermal Pad/Paste Replacement: If needed, thermal pads/paste will be replaced to ensure optimal cooling performance.

• Silicone Greasing: Plastic components such as switches, buttons, and gears will be greased with high-quality ShinEtsu silicone grease for smooth operation and longevity.

• UV Treatment: The console shell will be treated with Aerospace 303 UV protectant to prevent fading, cracking, and repel dust and dirt

• 1-Year Warranty: Enjoy peace of mind with a 1-year warranty on the console, covering the work performed under our Full Service option. For more information on our warranty as well as extended warranty options please view the "Additional Info" section listed at the bottom of this page.

** Disclaimer: Our 'Full Service' aims to enhance your console's functionality and performance. While we do our utmost to improve the appearance of the console shell, please note that we work with the condition of the console provided by the customer. Any existing scratches, staining, yellowing, broken or missing parts, or lingering odors, such as smoke, may remain after our service. Additionally, we do not currently offer 'retro brighting' services.. 

Don't see a Service you would like? Let us know! Visit our "Contact" page here to make a request. Chances are we'll add it for you!

We provided all parts/components for this service.

Full Service not for you? Then choose this option to have me only replace the capacitors in your console.

• Replacement of capacitors with brand-new high-quality ones from Console5.com
  • Capacitors will be replaced with the same type I.E. through hole or SMD.
  • Capacitors are provided by me for this service.
  • Areas where I work will be cleaned of flux residue.

* Do not choose this option if you are utilizing my Full Service as a Capacitor Replacement is included with the Full Service option.

Please Read Disclaimers at the Bottom.

Experience the ultimate in controller care with Dragon's Hoard Gaming's Full Service option. This Service for for OEM controllers only. 

 Full Service Includes:

• Complete Teardown: Your controller(s) will undergo a thorough disassembly, allowing us to inspect every component and locate any issues.

• Ultrasonic Cleaning: The controller(s) shell, buttons and cord will be meticulously cleaned using state-of-the-art ultrasonic technology.

• UV Treatment: The controller(s) shell will be treated with Aerospace 303 UV protectant to prevent fading, cracking, and repel dust and dirt

• Silicone Greasing: Plastic components such as triggers and buttons will be greased with high-quality ShinEtsu silicone grease for smooth operation and longevity.

• No Warranty: While I strive to provide the highest quality in all refurbishing services, it's important to note that I do not offer a warranty on controllers. Controllers undergo regular wear and tear through normal use, which makes it impractical to guarantee their performance over time.

* Disclaimer 1: This service focuses solely on a detailed cleaning of your controller(s) and does not include the replacement or repair of any broken or damaged parts. For example, if your controller's silicone pads are worn out or the thumb-sticks need repair, these are not covered under this cleaning service. However, you may send any replacement parts along with your controller(s), and we will install them at no additional cost as part of this service. This includes installing aftermarket or pre-built sticks for free.

Please note, rebuilding a stick with new parts is not included and will incur an additional charge for the extra time required. If you need such services, please contact us via the contact page before setting up your service. Should we discover any damaged parts during our cleaning process that you were unaware of, we can provide a quote for the necessary repairs or replacements at a premium.

** Disclaimer 2: While we do our utmost to improve the appearance of the controller(s) shell, please note that we work with the condition of the controller(s) provided by the customer. Any existing scratches, staining, yellowing, broken or missing parts, or lingering odors, such as smoke, may remain after our service. Additionally, we do not currently offer 'retro brighting' services.. 

Don't see an Add-on Service you would like? Let us know! Visit our "Contact" page here to make a request. Chances are we'll add it for you!

  Return Shipping Information for Installation Services

When you choose Dragon's Hoard Gaming for your console installation services, we offer convenient and reliable return shipping exclusively via USPS Priority Mail. This method allows us to streamline our shipping process as USPS picks up packages directly from our shop daily, saving both time and resources.

Shipping Cost and Overages: The shipping fee you pay at checkout is an estimate. This approach allows us to ensure that the shipping costs are covered without overcharging you. Should there be any overages (where the actual shipping cost is less than what you were charged), we will refund the difference once your console is dispatched.

Shipping Insurance: We strongly encourage you to purchase additional shipping insurance at the time of checkout. This insurance should cover the full replacement value of your console. While we ensure that every console is securely packaged and handled with the utmost care, obtaining insurance provides an extra layer of protection against unforeseen events during transit, for which we cannot be held liable.

Liability Disclaimer: Please note that while every effort is made to ensure the safe return of your cherished console after refurbishing or modification, we cannot be held liable for any damages that may occur during shipping. To safeguard your investment, we highly recommend obtaining insurance for the full replacement value of the unit when shipping it back to you. This added precaution provides peace of mind and ensures that your beloved console is protected throughout its journey.

For any questions about shipping, insurance options, or to adjust your shipping insurance coverage, please contact us before your console is shipped. Our goal is to make your service experience as secure and satisfying as possible.

Expedited Service 

At Dragon's Hoard Gaming, we understand that sometimes you need your console ready for an upcoming gaming event or specific deadline. To meet these urgent needs, we offer an Expedited Service option.

Service Details:

• Premium Fee: This service includes a premium fee, reflecting the extra resources and effort needed to prioritize your console in our workflow.
• Work Schedule: Expedited orders are processed during our discretionary time, outside of our regular queue. This ensures that all orders maintain the high standards of craftsmanship our customers expect.
• Capacity Limitations: Please be aware that the availability of expedited services is subject to our current workload and overall capacity. We strive to accommodate all requests but may be limited during periods of high demand.
• Availability Adjustments: Due to the intensive nature of expedited services, we may occasionally need to deactivate this option temporarily if the demand becomes too high. This measure ensures that we can maintain our quality standards and manage our workflow effectively without overcommitting.

Commitment to Quality: Even with the expedited timeline, every console receives meticulous attention to ensure it meets our stringent quality standards. We're committed to delivering exceptional service and ensuring your console is ready for your gaming needs.

Standard Installation Service Warranty

All of our installation services come with a 1 yr warranty. This warranty is designed to cover the quality of our installation work for a period of one year from the date of service.

Warranty Coverage:

• Installation Quality: This warranty covers any issues arising directly from our installation work. If a problem develops with your console due to our installation process within the warranty period, we will rectify the issue at no additional labor cost to you.
• Mod Kit Exclusion: Please note that while we stand behind our installation quality, this warranty does not cover the mod kit itself. Any failures related to the mod kit, unless directly caused by our installation, are not covered.

Shipping for Warranty Service:

• As with our Full Service warranty, you will be responsible for the shipping costs to send your console to us for any warranty service under this standard warranty. We take care of the shipping back to you after addressing the warranty issue.

Scope of Warranty:

• This warranty is specifically limited to the installation of mod kits and does not extend to any other aspects of the console or additional modifications not performed by us. It is designed to ensure that the installation service you receive meets our high standards of quality and reliability.

"Full Service" Warranty Overview

When you choose Dragon's Hoard Gaming for your console servicing needs, your purchase of our Full Service option comes with a robust 1-year warranty. This warranty covers any issues that may arise with the components we have directly replaced or serviced as part of our comprehensive service package.

Warranty Coverage:

• Our warranty specifically covers the workmanship and components we replace or service. It's designed to ensure that your console operates optimally after servicing.
• Should any issue arise within the year following the service that is attributable to our workmanship or the components we have serviced, we will address it at no additional cost to you.

Shipping for Warranty Service:

• You, the customer, will be responsible for the shipping costs when sending in your console for warranty service. We cover the shipping costs back to you after the service, ensuring a seamless experience.

Extended Warranty Options:

• For those seeking additional peace of mind, we offer extended warranties of 1 and 2 additional years. These extended warranties continue the same comprehensive coverage as our standard warranty, extending the peace of mind and protection for your console.

  Warranty Exclusions

Our warranty aims to ensure your peace of mind by covering the workmanship and components we replace or service. However, it's important to note the limitations of this coverage:

• Mod Kits: We do not provide warranties for mod kits supplied by customers. Should a mod kit fail due to our installation, we commit to repairing it or replacing it if possible. This is the only circumstance under which mod kits are covered by our warranty.
• External Damage: The warranty does not cover damages resulting from external causes such as accidents, abuse, misuse, or unauthorized modifications made after our service.
• Inherent Defects: We cannot cover inherent defects in parts of the console that were not replaced or serviced by us during the full service. Our warranty only extends to the parts and components that we have directly serviced or replaced.
• Components Not Serviced: Only the components that are directly serviced or replaced as part of our Full Service are covered by the warranty. Components that were not serviced or replaced are excluded from warranty coverage.

For any warranty claims or questions about coverage, please contact us directly. We are dedicated to ensuring your satisfaction and the optimal performance of your serviced console.