Turnaround Time For New Mail-in Service Orders Is 1-2 Weeks

Expedited Service

Expedited Service 

At Dragon's Hoard Gaming, we understand that sometimes you need your console ready for an upcoming gaming event or specific deadline. To meet these urgent needs, we offer an Expedited Service option.

Service Details:

  • Premium Fee: This service includes a premium fee, reflecting the extra resources and effort needed to prioritize your console in our workflow.
  • Work Schedule: Expedited orders are processed during our discretionary time, outside of our regular queue. This ensures that all orders maintain the high standards of craftsmanship our customers expect.
  • Capacity Limitations: Please be aware that the availability of expedited services is subject to our current workload and overall capacity. We strive to accommodate all requests but may be limited during periods of high demand.
  • Availability Adjustments: Due to the intensive nature of expedited services, we may occasionally need to deactivate this option temporarily if the demand becomes too high. This measure ensures that we can maintain our quality standards and manage our workflow effectively without overcommitting.

Commitment to Quality: Even with the expedited timeline, every console receives meticulous attention to ensure it meets our stringent quality standards. We're committed to delivering exceptional service and ensuring your console is ready for your gaming needs.