Customer must provide the kit for this service.

Need to identify which model of Dreamcast you have? Check the bottom of the console, where you'll find a sticker with a circle containing a number. Here's what the numbers mean:

• 0: VA0
• 1: VA1
• 2: VA2

Refer to the image below for a visual guide:

Customer must provide the kit for this service.

Upgrade your SEGA Dreamcast with the DCHDMI or DCDigital mod for high-definition video output. This installation service is perfect for enhancing your gaming experience with crystal-clear HDMI output. Key features include:

• High-Definition HDMI Output: Enjoy your Dreamcast games in stunning HD quality.
• Professional Installation: Ensure your kit is installed correctly for optimal performance.

Note: Both the DCHDMI and DCDigital kits have been retired. For a modern HDMI mod solution for your Dreamcast, we recommend the new PixelFX GEM kit.

Where to buy: PixelFX GEM Kit

Compatibility: Supported on VA0 and VA1 models. VA2 is not compatible.

Customer must provide the kit for this service.

Upgrade your SEGA Dreamcast with the PixelFX Retro GEM kit for a modern HDMI solution. This installation service ensures your Dreamcast delivers top-tier video quality with HDMI output. Key features include:

• Universal HDMI Upscaler: The Retro GEM kit provides high-definition HDMI output, enhancing your Dreamcast's visual experience.
• Professional Installation: Ensure your kit is installed correctly for optimal performance.
• HDMI Port Installation Options: Choose from three different locations for the HDMI port installation:
  • Replace the Serial Port
  • Replace the OEM A/V Port
  • Keep both Serial and A/V Ports (requires cutting and filing a HDMI port in the bottom shell of the console)

Where to buy: PixelFX GEM Kit

Compatibility: Supported on VA0 and VA1 models. VA2 is not compatible.

We provided all parts/components for this service.

Experience the ultimate in console care with Dragon's Hoard Gaming's Full Service option. Our Full Service goes beyond the basics, providing a comprehensive refurbishing process to ensure your console performs at its best for years to come.

Full Service Includes:

• Complete Teardown: Your console will undergo a thorough disassembly, allowing us to inspect every component and address any issues.
• Ultrasonic Cleaning: Both the console shell and motherboard will be meticulously cleaned using state-of-the-art ultrasonic technology, preserving original stickers and ensuring optimal performance.
• Capacitor Replacement: We'll replace old capacitors with brand new, high-quality ones sourced from Console5.com, ensuring reliable power delivery and preventing future issues.
• Switch/Button Maintenance: Power and reset switches/buttons will be cleaned and treated with DeoxIt for smooth operation.
• Optical Drive Maintenance: Optical drives will be cleaned and relubed to improve disk readability, with options for laser replacement if necessary.
• Resoldering: All high-stress mechanical connections, including controller ports, memory card slots, and power/A/V ports, will be resoldered for enhanced durability.
• Thermal Pad/Paste Replacement: If needed, thermal pads/paste will be replaced to ensure optimal cooling performance.
• Silicone Greasing: Plastic components such as switches, buttons, and gears will be greased with high-quality ShinEtsu silicone grease for smooth operation and longevity.
• UV Treatment: The console shell will be treated with Aerospace 303 UV protectant to prevent fading, cracking, and repel dust and dirt.
• 1-Year Warranty: Enjoy peace of mind with a 1-year warranty on the console, covering the work performed under our Full Service option. For more information on our warranty as well as extended warranty options please view the "Additional Info" section listed at the bottom of this page.

* This DOES NOT INCLUDE having your Power Supply (PSU) Recapped. If you would like to have that done as well, please choose my “N64 PSU Full Service” option below.

** Disclaimer: Our 'Full Service' aims to enhance your console's functionality and performance. While we do our utmost to improve the appearance of the console shell, please note that we work with the condition of the console provided by the customer. Any existing scratches, staining, yellowing, broken or missing parts, or lingering odors, such as smoke, may remain after our service. Additionally, we do not currently offer 'retro brighting' services.

Don't see a Service you would like? Let us know! Visit our "Contact" page here to make a request. Chances are we'll add it for you!

We provided all parts/components for this service.

Upgrade the battery in your Dreamcast console with our Battery Mod service. This modification includes:

• Easier Maintenance: Replaces the original soldered-in ML-2032 battery with a socket, allowing for simple and solder-free future battery replacements.
• High-Quality Battery: Includes a brand new, Maxell brand, high-quality ML-2032 battery to ensure long-lasting power for your console's internal clock and memory functions.

Compatibility: Compatible with VA0, VA1, and VA2 Dreamcast consoles.

We provided all parts/components for this service.

Upgrade your SEGA Dreamcast with the Noctua Fan Mod for enhanced cooling performance and quieter operation. This mod includes:

• High-Performance Noctua Fan: Known for its superior quality and silent operation, the Noctua fan ensures optimal airflow and cooling for your console.
• 3D Printed Mounting Parts: The fan is installed using custom 3D printed parts designed to closely match the color of your Dreamcast's shell, ensuring a seamless and professional look.
• Improved Longevity: Enhanced cooling helps maintain the internal components of your Dreamcast, potentially extending its lifespan.

Compatibility: Compatible with VA1 and VA2 Dreamcast consoles only. VA0 is not compatible.

Customer must provide the kit for this service.

Upgrade your SEGA Dreamcast with an Optical Drive Emulator (ODE) for seamless game loading from modern storage devices. This service includes the installation of your choice of ODE:

• MODE: A versatile ODE supporting multiple storage options including SD cards, USB drives, and SATA hard drives. Where to buy: Terraonion MODE
• GDEMU: A popular ODE that replaces the GD-ROM drive and loads games from an SD card. Where to buy: GDEMU
• USB-GDROM: An ODE that allows game loading from USB drives, providing an easy way to store and access your game library. Where to buy: USB-GDROM
• 3D Printed Mount Installation: If you send along a 3D printed mount from LaserBear.net, we will install it for free, ensuring a secure and professional installation. Additionally, we can also 3D print a mount that closely matches the color of your console for an additional fee.

We provided all parts/components for this service.

Enhance your SEGA Dreamcast with our Region Free BIOS Mod, allowing you to play games from any region without the need for multiple consoles. We offer this mod in two versions:

• Original 2D Boot Animation: Retain the classic Dreamcast boot sequence while enjoying region-free gaming.
• Devkit 3D Boot Animation: Upgrade to a modern, 3D boot sequence used in developer kits. See it in action: 3D Boot Sequence

This mod replaces the original BIOS with a region-free BIOS, enabling your Dreamcast to bypass regional restrictions. Whether you're looking to explore exclusive titles from different regions or want to experience a new boot animation, this mod opens up a world of gaming possibilities.

Compatibility: VA0/VA1/VA2 Model Dreamcasts are compatible

We provided all parts/components for this service.

Enhance your SEGA Dreamcast's reliability with the Controller Port Fuse Mod. This add-on service replaces the original F1 fuse on the controller PCB board with a resettable fuse, providing several benefits:

• Fix Common Controller Issues: Resolve the common problem where controllers stop working due to a blown fuse.
• Resettable Fuse: Instead of replacing the fuse every time it blows, simply turn the console off and on again to reset it.
• Increased Reliability: Ensure your Dreamcast controllers continue to function properly without the hassle of frequent fuse replacements.

This mod is particularly valuable for avid gamers who want to maintain their consoles in top condition and avoid interruptions during gameplay.

Compatibility: Compatible with VA0, VA1, and VA2 Model Dreamcasts.

We provided all parts/components for this service.

Maintain and enhance the longevity and performance of your SEGA Dreamcast with our Capacitor Replacement service. This service ensures your console operates reliably by replacing aging capacitors with high-quality new ones. We offer three specific options to cater to your needs:

• Motherboard Capacitor Replacement: Essential for maintaining the core functionality of your Dreamcast, ensuring stable performance and longevity.
• PSU (Power Supply Unit) Capacitor Replacement: Vital for providing stable power to your console, preventing power-related issues. Ideal for consoles with original PSUs, but not necessary for those with Dream PSUs installed.
• GDROM Capacitor Replacement: Ensures the optical drive operates smoothly, ideal for users who have not installed an ODE (Optical Drive Emulator).

Choosing our "Full Service" option provides a complete recap of all three components, ensuring your entire console is refurbished for peak performance.

• Benefits of Capacitor Replacement:
  • Improves system stability and performance
  • Prevents future issues related to aging capacitors
  • Extends the lifespan of your console
  • Ensures consistent power delivery

Compatibility: VA0, VA1, and VA2 Dreamcast models are all compatible.

We provided all parts/components for this service.

Customize your SEGA Dreamcast with a Controller Port LED Mod. This service includes the removal of the shielding from the back of the controller ports and the installation of a 3D printed LED holder, secured using the original screws for a clean, professional look.

• Color Options: Choose from static colors including red, yellow, green, blue, white, or fuscia.
• Professional Installation: No hot glue is used; the LEDs are securely mounted using OEM screws.
• Enhanced Aesthetics: Add a modern and stylish touch to your Dreamcast with vibrant LED lighting.

Compatibility: VA0, VA1, and VA2 Dreamcast models are all compatible.

Once upon a time, in a kingdom far, far away, there lived a modder named Glueton. Glueton believed hot glue was the solution to everything, from fixing broken controllers to mending royal armor. One day, Glueton decided to mod a Dreamcast using his trusty hot glue gun. But alas, the glue melted, the Dreamcast groaned, and Glueton was banished to the land of arts and crafts. The moral of the story? Hot glue is for macaroni art, not for your precious console mods!

We provided all parts/components for this service.

Customize your SEGA Dreamcast with a Power LED Swap. This add-on service allows you to replace the standard orange power LED with a color of your choice, giving your console a unique and personalized look.

• Available Colors: Choose from red, white, blue, green, yellow, or RGB slow color changing LEDs.
• Enhanced Aesthetics: Add a modern touch to your classic console with a vibrant new power LED.
• Quality Components: We use high-quality LEDs to ensure long-lasting performance and a bright, consistent light.

Compatibility: Compatible with all SEGA Dreamcast models.

Please Read Disclaimers at the Bottom.

Experience the ultimate in controller care with Dragon's Hoard Gaming's Full Service option. This Service for for OEM controllers only.

Full Service Includes:

• Complete Teardown: Your controller(s) will undergo a thorough disassembly, allowing us to inspect every component and locate any issues.
• Ultrasonic Cleaning: The controller(s) shell, buttons and cord will be meticulously cleaned using state-of-the-art ultrasonic technology.
• UV Treatment: The controller(s) shell will be treated with Aerospace 303 UV protectant to prevent fading, cracking, and repel dust and dirt.
• Silicone Greasing: Plastic components such as triggers and buttons will be greased with high-quality ShinEtsu silicone grease for smooth operation and longevity.
• No Warranty: While I strive to provide the highest quality in all refurbishing services, it's important to note that I do not offer a warranty on controllers. Controllers undergo regular wear and tear through normal use, which makes it impractical to guarantee their performance over time.

* Disclaimer 1: This service focuses solely on a detailed cleaning of your controller(s) and does not include the replacement or repair of any broken or damaged parts. For example, if your controller's silicone pads are worn out or the thumb-sticks need repair, these are not covered under this cleaning service. However, you may send any replacement parts along with your controller(s), and we will install them at no additional cost as part of this service. This includes installing aftermarket or pre-built sticks for free.

Please note, rebuilding a stick with new parts is not included and will incur an additional charge for the extra time required. If you need such services, please contact us via the contact page before setting up your service. Should we discover any damaged parts during our cleaning process that you were unaware of, we can provide a quote for the necessary repairs or replacements at a premium.

** Disclaimer 2: While we do our utmost to improve the appearance of the controller(s) shell, please note that we work with the condition of the controller(s) provided by the customer. Any existing scratches, staining, yellowing, broken or missing parts, or lingering odors, such as smoke, may remain after our service. Additionally, we do not currently offer 'retro brighting' services.

Customer must provide the replacement shell for this service.

This service allows you to send in a replacement shell with your console, and we'll handle the swap for you. If you are also opting for our "Full Service" package, you can receive a discount if you either donate your old shell or choose not to have the old shell cleaned as part of our standard Full Service package.

• Professional shell swap ensuring all components are securely and properly fitted.
• Discount available when combined with our "Full Service" package.
• Donate your old shell or skip cleaning for a discount.
• Preserve your console’s functionality with a new, aesthetically pleasing shell.

Don't see an Add-on Service you would like? Let us know! Visit our "Contact" page here to make a request. Chances are we'll add it for you!

Return Shipping Information for Installation Services

When you choose Dragon's Hoard Gaming for your console installation services, we offer convenient and reliable return shipping exclusively via USPS Priority Mail. This method allows us to streamline our shipping process as USPS picks up packages directly from our shop daily, saving both time and resources.

Shipping Cost and Overages: The shipping fee you pay at checkout is an estimate. This approach allows us to ensure that the shipping costs are covered without overcharging you. Should there be any overages (where the actual shipping cost is less than what you were charged), we will refund the difference once your console is dispatched.

Shipping Insurance: We strongly encourage you to purchase additional shipping insurance at the time of checkout. This insurance should cover the full replacement value of your console. While we ensure that every console is securely packaged and handled with the utmost care, obtaining insurance provides an extra layer of protection against unforeseen events during transit, for which we cannot be held liable.

Liability Disclaimer: Please note that while every effort is made to ensure the safe return of your cherished console after refurbishing or modification, we cannot be held liable for any damages that may occur during shipping. To safeguard your investment, we highly recommend obtaining insurance for the full replacement value of the unit when shipping it back to you. This added precaution provides peace of mind and ensures that your beloved console is protected throughout its journey.

For any questions about shipping, insurance options, or to adjust your shipping insurance coverage, please contact us before your console is shipped. Our goal is to make your service experience as secure and satisfying as possible.

Expedited Service

At Dragon's Hoard Gaming, we understand that sometimes you need your console ready for an upcoming gaming event or specific deadline. To meet these urgent needs, we offer an Expedited Service option.

Service Details:

• Premium Fee: This service includes a premium fee, reflecting the extra resources and effort needed to prioritize your console in our workflow.
• Work Schedule: Expedited orders are processed during our discretionary time, outside of our regular queue. This ensures that all orders maintain the high standards of craftsmanship our customers expect.
• Capacity Limitations: Please be aware that the availability of expedited services is subject to our current workload and overall capacity. We strive to accommodate all requests but may be limited during periods of high demand.
• Availability Adjustments: Due to the intensive nature of expedited services, we may occasionally need to deactivate this option temporarily if the demand becomes too high. This measure ensures that we can maintain our quality standards and manage our workflow effectively without overcommitting.

Commitment to Quality: Even with the expedited timeline, every console receives meticulous attention to ensure it meets our stringent quality standards. We're committed to delivering exceptional service and ensuring your console is ready for your gaming needs.

Standard Installation Service Warranty

All of our installation services come with a 1 yr warranty. This warranty is designed to cover the quality of our installation work for a period of one year from the date of service.

Warranty Coverage:

• Installation Quality: This warranty covers any issues arising directly from our installation work. If a problem develops with your console due to our installation process within the warranty period, we will rectify the issue at no additional labor cost to you.
• Mod Kit Exclusion: Please note that while we stand behind our installation quality, this warranty does not cover the mod kit itself. Any failures related to the mod kit, unless directly caused by our installation, are not covered.

Shipping for Warranty Service:

• As with our Full Service warranty, you will be responsible for the shipping costs to send your console to us for any warranty service under this standard warranty. We take care of the shipping back to you after addressing the warranty issue.

Scope of Warranty:

• This warranty is specifically limited to the installation of mod kits and does not extend to any other aspects of the console or additional modifications not performed by us. It is designed to ensure that the installation service you receive meets our high standards of quality and reliability.

"Full Service" Warranty Overview

When you choose Dragon's Hoard Gaming for your console servicing needs, your purchase of our Full Service option comes with a robust 1-year warranty. This warranty covers any issues that may arise with the components we have directly replaced or serviced as part of our comprehensive service package.

Warranty Coverage:

• Our warranty specifically covers the workmanship and components we replace or service. It's designed to ensure that your console operates optimally after servicing.
• Should any issue arise within the year following the service that is attributable to our workmanship or the components we have serviced, we will address it at no additional cost to you.

Shipping for Warranty Service:

• You, the customer, will be responsible for the shipping costs when sending in your console for warranty service. We cover the shipping costs back to you after the service, ensuring a seamless experience.

Extended Warranty Options:

• For those seeking additional peace of mind, we offer extended warranties of 1 and 2 additional years. These extended warranties continue the same comprehensive coverage as our standard warranty, extending the peace of mind and protection for your console.

Warranty Exclusions

Our warranty aims to ensure your peace of mind by covering the workmanship and components we replace or service. However, it's important to note the limitations of this coverage:

• Mod Kits: We do not provide warranties for mod kits supplied by customers. Should a mod kit fail due to our installation, we commit to repairing it or replacing it if possible. This is the only circumstance under which mod kits are covered by our warranty.
• External Damage: The warranty does not cover damages resulting from external causes such as accidents, abuse, misuse, or unauthorized modifications made after our service.
• Inherent Defects: We cannot cover inherent defects in parts of the console that were not replaced or serviced by us during the full service. Our warranty only extends to the parts and components that we have directly serviced or replaced.
• Components Not Serviced: Only the components that are directly serviced or replaced as part of our Full Service are covered by the warranty. Components that were not serviced or replaced are excluded from warranty coverage.

For any warranty claims or questions about coverage, please contact us directly. We are dedicated to ensuring your satisfaction and the optimal performance of your serviced console.